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PinBotLink Setting
1
Link Setting
Type
Direct: Everyone enter chat link will build a one-to-one private chat with you.
URL
Customize your chat URL (Up to 15 characters)
2
Chat Room
Chatroom Name
Display Name
Avatar
Choose theme color
Default Message
Request reply message
Save chatroom pop-up
Show read receipts
3
Status Setting
Show Status
Set your status to active
Offline message
4
Customize messaging functions for visitors who enter this chatroom
Preview
01:02
Hello!
Type Something...
PinBoard Setting
1
Show PinBoard page
2
Welcome Message
3
Start Chat Button Text
4
Nickname Required
Format restrictions
Nickname Placeholder
5
Welcome Page Logo
6
Choose theme color
7
Background
8
1
Divider text
2
Choose theme color
3
Button Setting
Preview
Chat Widget Settings
1
Choose widget style
Rounded
Rectangle
Extended rectangle
2
Customize appearance
Display text
Button image
Preview
3
Copy code
This is the Javascript code for chat widget on your website. Copy and paste this code to all your web pages that need this chat widget.
Add a survey and collect user feedback in the chatroom
How to set up your surveySetting Sub-account
Basic Information
Chatbot's avatar and nickname displayed in the chatroom
Avatar
PinBot on/off
Turning on this switch, all chatroom in this link will enable chatbot.
Robot setting
Choose how to activate your chatbot
Choose when to notify you
Main flow setting
Please set up a series of message flow of your chatbot.
Text & Image message
Button template message
Carousel template message
Exception flow setting
This message will be triggered when the user enters unrecognized keywords.
Text & Image message
Button template message
Carousel template message
Export client list
The client list will be exported as a file after you click the export button.
| Avatar | Nickname | Joined on | Last message sent on | Chatroom tags | Enter chat |
|---|
LINE Official Account and PinChat integration
To integrate LINE official account using PinChat to reply message from LINE official account, please refer to this article .
Disconnect 1
Enter the LINE Official Account Manager and enable the Messaging API.
2
Go to LINE Developer, Open Providers page after logged in, and choose the channel you want to enable.
3
Switch to the Messaging API tab, find the Channel Access Token (Long Lived) and click ISSUE to get Channel Access Token.
Channel Access Token
4
Copy this webhook URL below, to the webhook setting of the Message API tab in LINE Developers, and attached to the webhook URL field.
Webhook
The webhook URL format is https://api.pinchat.me/api/line/webhook/xxxxxxx (xxxxxx is the characters behind https://pinchat.me/ of your chat link)
5
Find Use Webhook in Webhook Setting in the Message API tab of LINE Developers and enable it.
Custom Domain
Need any help? Refer to this article: How to setup custom domain
1
Enter the domain name you want to use
*Domain name
2
Create your DNS records and verify your domain
DNS records
Record type:CNAME
Host:www
Value:landing.pinchat.me
Help
Not sure how to do this? We have prepared some instructions for you to copy and paste to send it as an email to the company where you purchased your domain name. See instructions
3
Activate custom domain
After confirming that the DNS records are created and your domain is verified, click on the button below. It may take up to 20 minutes to activate your domain.
Email your DNS provider 
Hi there,
I'm trying to setup my domain with pinchat.me and could use some help creating DNS records. Could you please help me create these records?
Record type:CNAME
Host:www
Value:landing.pinchat.me
Record type:A
Host: @
Value:178.128.137.126
Please let me know when this is done. Thank you for your help!
Custom Meta
1
Set up the title
*Meta title
2
Set up description and keywords
* Meta description
Meta keywords
3
Preview image
Preview
Preview image
Meta title
Meta description
