ONLINE EVENT
EVENT PLAN
How InnoVEX 2021 enables live chat between 300+ exhibitors and attendees
OVERVIEW
InnoVEX 2021 cooperated with PinChat to build a live chat for each exhibitor on their company profile. If any attendees want to contact the exhibitor, they can simply click the live chat button, enter the chatroom, and start their chat with the exhibitor instantly.
CHALLENGE
- THE COVID-19 pandemic continues to affect the organizing of events, and this has been the second consecutive year of online exhibition for InnoVEX.
- Entering its second year of online exhibition, InnoVEX expects its exhibitors and attendees to interact more in the event. Thus, in addition to the functions lauched earlier, including Business Card, Inquiry, and Matchmaking, they continue their search for a live chat solution.
About InnoVEX
InnoVEX is an iconic event for startups, held by the Taiwan External Trade Development Council and the Taipei Computer Association since 2016.
Due to the COVID-19 pandemic, InnoVEX 2020 and 2021 has transformed from in-person event to online event, and they decided to cooperate with PinChat in InnoVEX 2021.
Due to the COVID-19 pandemic, InnoVEX 2020 and 2021 has transformed from in-person event to online event, and they decided to cooperate with PinChat in InnoVEX 2021.
PinChat provides cross-platform live chat for InnoVEX exhibitors, so they can chat with attendees anytime.
Contact within a click. View all interactions in one dashboard. Instant message notification.
Contact within a click
Attendees no longer need to fill in a lot of contact information before starting a chat with exhibitors. They can simply enter a chatroom in a click, and then start sending messages, files, pictures and voice messages.
View all interactions in one dashboard
PinChat provides the InnoVEX organizers an exclusive backstage to view all engagement of exhibitors and attendees, such as the most interactive exhibitors, the days with the best engagement, and the countries where all the attendees are from.
Instant message notifications
PinChat App allows exhibitors to receive and reply to attendees' messages instantly. In addition, PinChat also provides push notification on web browser, as well as e-mail notification and SMS notifications for free, so exhibitors can chat with attendees anytime
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