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How Meet Taipei uses PinChat to integrate its online and offline event engagements seamlessly

OVERVIEW
Meet Taipei used PinChat in their hybrid event to ensure all participating startups can interact smoothly with the attendees. With PinChat, Meet Taipei can view the whole event’s chat data in the dashboard, while attendees from all over the world can connect with the startups freely.
CHALLENGE
  • Participating teams abroad are forced to participate online due to the COVID-19 pandemic.
  • Meet Taipei needs to find a chat solution for these participating teams abroad to enjoy their virtual event experience.
  • A in-person event will also be held at the same time in Taiwan. Thus, Meet Taipei also need to figure out how the in-person and virtual event interaction be integrated.
About Meet Taipei
  Meet Taipei is a social platform founded by Taiwanese Digital Media Company, Business Next. They frequently hold business matchings, international visits, startup competitions, and exhibitions, etc., to provide startups a more international and varied connection opportunity.
  Meet Taipei, Asia’s largest startup exhibition has been held seven years in a row since 2014. This year, due to the COVID-19 pandemic, Meet Taipei has decided to expand its event to a hybrid event, combining 4 days of in-person event and 13 days of virtual event. Their in-person event has even set the record of being Asia’s only in-person startup event in 2020.

PinChat provided 2020 Meet Taipei a chat experience that can be simultaneously used in virtual and in-person events.

Rapid integration. Able to be used both online and offline. No regional limits

Integrate online and offline interactions

During the exhibition, participating teams will put their PinChat QR code offline, and PinChat link online. Attendees can simply scan the QR code or click the link to enter the chatroom, while the participating teams can see and reply to all the messages directly in the dashboard and PinChat App.

A dashboard that reveals all interactions

With the PinChat dashboard, 2020 Meet Taipei is able to view all the data regarding interaction throughout the event, such as which team received the most interactions, which day of the event has the best performance, where the attendees come from, etc.

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No regional limits

Meet Taipei has participating teams from different countries, which is why they will need a chat service that has no regional limits and can be easily used by anyone. PinChat allows attendees to open chatrooms on a web page, and our user interface is similar to commonly-seen social media platforms, which makes it suitable for this kind of international event.

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