Chat with one person or with a group

You can either talk directly with customers, or reach multiple customers in the same space with a group chat, creating different kinds of interactions.

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1 to 1 chat

A new chatroom will be created with each unique click on the PinChat link, and the unique user can start a 1 to 1 chat with the link owner. This is best used in scenarios such as business inquiries and customer services.

Group chat

With each unique click on the PinChat link, all users will enter the same chatroom, and start a group chat with the link owner. Also, those who entered the chatroom later will be able to see messages sent earlier.

Send all kinds of messages

With PinChat, you can send text messages, voice messages, pictures, videos, files, location, etc., all kinds of messages. Voice call and video call are also coming soon.

Text message
Send up to 1500 words per text message.
Stickers
We provide 40 stickers for free.
Location message
Once you allow access to your location, you will be able to send location message.
Voice Message
Users can record their voice and send it to the chatroom. Voice messages can be up to one minute long.
Link Preview
When you send a link to the chatroom, the preview text and image of the link will automatically display.
Files
Users can choose or simply drag and drop a file to the chatroom to upload it. You can send files up to 10 MB in maximum.
Video
Users can choose or simply drag and drop a video file into the chatroom to upload it. You can send videos up to 100 MB in maximum.
Image
Users can choose, drag and drop, or copy and paste the image to upload it to the chatroom. You can send images up to 10 MB in maximum.
Poll Message
Start a poll with due date in your group chat anytime. The user who initiated the poll will be able to view the results.

Multiple message actions

Perform different actions to a message after it has been sent.

Real-time Translation
Once you turn on the translation, if others send you a message in a language that differs from your default browser language, that message will automatically be translated by Google translate into your default language.
Reply to a message
Users can reply to any message they want. The message types you can reply to includes text, sticker, image, video, file and location.
Unsend a message
After the message is sent, users can unsend it. Once it is unsent, the chatroom will display 'You have unsent a message'. The message types you can unsend includes text, sticker, image, video, voice message, and location.
Copy message
Users can copy text messages. Other message types cannot be copied.

Stickers

We provide up to 40 free original stickers to make your chat more lively.

Explore more features

PinBoard
Once users enter the landing page, start by leading them to interact with you and your content.
Survey
Let your users complete a survey smoothly during a chat.
Chatbot
Stop answering repeated questions. Build your chatbot quickly with our easy-to-use chatbot builder.
Sub-account
Use sub-account to allow multiple customer service agents to reply to messages at the same time, while enterprises can manage all the replies in the dashboard.
Chat Widget
Copy the code we provided in the dashboard, then paste it into your site to add a live chat button on your website.
Data Analysis
Gain complete control of the interaction data between you and your customers, as well as user profile.

Build your live chat now

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