Sub-account Management

Create sub-accounts for your employees, and let multiple sales or customer service agents reply to messages at the same time. You can always check their chat history and data in the dashboard.

Multiple users to reply at the same time

Add multiple sub-accounts to a single chat link, so different personnels can take over the chat when they are available.

Assign different access

Decide the level of access to assign to different personnels. We provide three levels of access, such as reply to message, edit link, and check data analysis. The level of access decides the content the sub-account can see.

Sub-account Message Notification

Sub-accounts can set up their own message notification method. For example, Agent A can set up her email, Agent B can set up his email, Agent C can set up his phone number, and they can all receive notifications in their own email or phone.

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